Where budgets are stretched and demands on
services are high it is often difficult to provide effective management and
operational control. Getting it right is essential due to the dependency clients
place on your care, however striking the balance between quality and operational
economics may at times feel impossible after all how can you plan to achieve
savings when eleventh hour fire fighting occupies valuable spare moments.
TranSys is a series of software based tools, packaged and designed
specifically for the varied, complex and specialised nature of passenger
transport and provides modules for the niche area of Social Services passenger
transport. As a time served product, TranSys is employed in numerous councils
across the United Kingdom and is designed to give you the often much needed
balance between quality of service and economic savings.
TranSys represents a complete solution for passenger transport where tools
and functionality available within the software allow efficiencies to be found
and operational control to be regained setting new and unprecedented levels of
operational effectiveness.
Passengers/Clients Database
TranSys provides the ability to capture and store client information for
operational use. This information can be mass inputted as part of KL2’s project
management function or manually inputted by users as an ongoing process.
The system will record all operationally essential information such as
multiple address information, personal particulars, disability, equipment
required for transport, seating/space required on vehicle and loading times etc.
for use within the various elements of the system. The client record will also
store geo-address data in the form of longitude and latitude information. KL2
use several tools to geo-code addresses, principally gazetteer searches and
street level map search and pinpoint. This enables KL2 to identify accurately
every client ready for when you need to transport them aiding our routing and
scheduling functionality.
The system can also be used to attach and store electronic documents for fast
access to information. Letters from doctors, centres, social workers etc can all
be attached to the client record enabling users to quickly access information
needed as can other files where quick access is needed.
The system integrates this information into many areas automatically
populating numerous elements for example manifest sheets with information such
as equipment required, disability type and number of seats needed etc.
Routing and scheduling
TranSys provides routing and scheduling to aid planning and to find transport
efficiencies. The system provides two different types of routing and scheduling,
mass scheduling through our Optimiz module and micro scheduling a standard
feature throughout the package.
Optimiz allows users to mass plan transport provision taking a large number
of clients and using the system to find the most efficient way of transporting
the passengers to the various destinations using available resources. Typically
this is used initially to effectively plan transport eliminating historical
produced grafted on waste miles and then periodically to minimise waste miles.
KL2 also offer micro scheduling. KL2 offer this as often small adjustments are
made such as adding temporary passenger to routes or making one off booking
where mass scheduling would simply disrupt every element of the operation
causing chaos. Micro scheduling simply allows you to tailor routes finding you
the efficiencies you need without the large degree of upheaval produced by a
complete restructure of routes. Whichever set of tools you need, KL2 have the
answer.
Actual verses planned activity
One of the most powerful tools KL2 offer is the link between TranSys our
routing, scheduling and transport management package and GPS tracking. This link
provides actual verses planned activity analysis. KL2’s systems can display
planned routes as scheduled through TranSys and also show what actually
happened. Planned routes are by their nature planned for a reason giving
transport efficiencies, time on the bus advantages to clients and management
advantages however there is always risk that drivers determine their own running
order and routes. If a driver does choose a route of his own or chooses to swap
the running order of pick-ups or drop offs, it will eliminate any efficiency or
advantages planning systems introduce and may have adverse affects for the
transport provider and for the client. Actual verses planned activity analysis
shows exactly what should have happened against what did actually occur giving
important information to aid KPI’s and the analysis to why things may be going
wrong. This information is also essential in retraining as you can’t argue with
the facts.
The system uses sensors connected to the doors of the vehicle and geo address
markers in order to identify actual pick ups and drop offs ensuring that full
time management audit trails can be recorded and exception reporting achieved
showing problem areas.
Tasks, reminders and diary’s
KL2’s tasks and reminders allow users to access fully integrated and transparent
diary and task planning tools. These tools allow users the ability to schedule
tasks events for both passengers and resources ensuring that that important job
does actually get completed. By linking passengers, staff, vehicles, users and
destination sites together every element of your transport operation can be
managed utilising KL2’s diary systems to control what’s important.
Resource control
TranSys employs numerous tools designed to offer “issue solving” functionality
and show problems in a graphical way. Resources can be viewed in easy to
interpret graphical interfaces where issues such as vehicle unavailability,
staff shortages and time overlaps can be shown with changing colours.
Resolutions can be found by simply right click the mouse giving users options
and other available resource to solve problems.
Destinations sites
TranSys provides a full destination site database. Destination sites can be
tagged with information such as contact details, opening times and other such
important information. Destination sites are all geo-coded to give exact map
reference ensuring that KL2’s routing and scheduling system can find the most
effective routes with known and exact co-ordainments.
Vehicles
KL2’s systems database all of your vehicle fleet in order to allow vehicle
suitability to be assessed by the system when determining and recommending
suitable vehicles. By identifying vehicle specification and equipment such as
tail lifts, seating capacity and seating configuration options (removable seats
for different wheel chair options), the system can provide users with the
optimum choices ensuring advantages for both the council and it clients.
Staff Management
TranSys not only collects information to help manage passengers it also records
a wealth of information to help manage staff members such as drivers and
escorts. By detailing essential information such as address information, working
hours, split shifts etc, TranSys can be used as a full time and resource
management tool and can be used to plan routes, check staff availability and
provide routing and scheduling in order to optimise operations.
Reports
KL2’s TranSys system provides users with a number of reports and driver manifest
outputs enabling users to produce management information and essential
documentation. Reports are split into a variety of sub sections allowing users
to easily view and select suitable reports.
Modular Design
The system forms a modular design meaning that users can select one module that
serves their needs and add to it as requirements develop. Adding to the system
is simple as other modules just bolt on to the main system. This allows other
departments to enjoy the many different tools and options that TranSys provides
and can allow clients to be separated into specific modular groups or shared
between modules depending on requirements.
GPS tracking
TranSys can be married to KL2’s real time GPS satellite tracking solution, Fleet
View. Fleet View provides live vehicle movements allowing users to monitor
vehicle progress around routes as well as retrospective snail trail analysis and
time management reporting. It allows dynamic rescheduling and the ability to
address ETA enquires from the public as you know at all times the progression of
vehicles against their planned run sheet.
The Fleet View black box system is installed discreetly, out of view beneath
your vehicle’s dashboard and uses state of the art GPRS and GPS technologies to
communicate data backwards and forwards.
Once installed KL2’s state of the art communications suit allows remote
programming ensuring that the unit does not need revisiting in the event of a
reconfiguration an occasional occurrence from client evolving needs.
The system can provide important functionality such as: -
• Live GPS tracking
• Historical “snail trail” analysis
• Time management information
• Drop off and pick up times
• Driver identification
• Geo-fencing
• Positions and movements against street level mapping
The Fleet View GPS tracking solution provides a whole lot more than just
standard GPS satellite tracking functionality. Developed specifically for
complex and varied passenger transport operations, Fleet View allows actual
verses planned activity. The vehicle black box can be installed with sensors
wired to passenger doors. When a passenger is collected the system will look at
the GPS position, recognise that they are being collected and record a time
against this activity and visa versa for delivering passengers to destinations.
The system can look at this information and present important actual verses
planned information critical for KPI type analysis and for working out why
problems and bottle necks occur. The system allows snail trail analysis
comparing planned routes with actual routes in order to identify route
deviations helping understand why problems occur and helping improve routes.
Actual verses planned activity analysis is a bolt on module which is
increasingly being adopted by proactive councils looking to create advantages
through increased control.